Privacy Policy
Privacy Policy
Last updated: December 12, 2025
This Privacy Policy describes how Uni-Trend US (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from uni-trendus.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
- Visual Visitor: We use Visual Visitor, a B2B lead generation and visitor identification service, to identify companies and businesses visiting our Site. With your explicit consent through our cookie banner, Visual Visitor collects business-related information including company name, work email addresses, work phone numbers, employment information, IP addresses, pages viewed, visit duration, and browsing behavior. For detailed information about Visual Visitor's data practices, see their privacy policy at: Visual Visitor Privacy Policy.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges or other transactions, create and manage your account, arrange for shipping, facilitate returns and exchanges, and enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services.
- Business Lead Generation. With your consent through our cookie banner, we use Visual Visitor to identify businesses and companies that visit our Site.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services.
Cookies and Cookie Consent
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify's cookie policy.
When you first visit our Site, you will see a cookie consent banner. We use different types of cookies:
- Essential Cookies: Required for basic Site functionality (no consent needed).
- Analytics Cookies: Help us understand Site usage through Shopify analytics (no consent needed).
- Marketing/Tracking Cookies: Require your explicit opt-in consent, including Visual Visitor for B2B visitor identification and lead generation.
You can manage your cookie preferences at any time by clearing your browser cookies or contacting us at sales@uni-trendus.com.
Sale of Personal Information
Through our use of Visual Visitor (with your consent), certain business-related information may be sold or shared with third parties for lead generation and marketing purposes. The categories of personal information that may be sold include:
- Identifiers (business name, work email, work postal address, IP address, online identifiers)
- Professional information (employment, company, job title)
- Commercial information (products/services you viewed or showed interest in)
- Internet activity (pages visited, browsing behavior on our Site)
We do not sell personal information of individuals under 16 years of age. You have the right to opt out of this sale by declining Visual Visitor cookies in our consent banner, contacting us at sales@uni-trendus.com, or adjusting your cookie preferences at any time.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify and Visual Visitor, to provide services and advertise to you.
- With Visual Visitor and its third-party partners (with your consent).
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce terms of service, and to protect our rights and the rights of our users.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Geographic Scope
Our Services are primarily offered to customers in the United States and Canada, and we only ship products to addresses in these countries. If you are accessing our Services from outside the United States or Canada, please be aware that your information may be transferred to, stored, and processed in the United States.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- Right to Access / Know. You may have a right to request access to personal information that we hold about you.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you.
- Right to Opt-Out of Sale. You have the right to opt out of the sale of your personal information collected through Visual Visitor.
- Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal. You may have a right to appeal our decision if we decline to process your request.
- Managing Communication Preferences. You may opt out of promotional emails at any time by using the unsubscribe option.
You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.
Complaints
If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may also have the right to lodge your complaint with your local data protection authority.
International Users
We may transfer, store and process your personal information outside the country you live in, including the United States. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 888-668-8648 or email us at sales@uni-trendus.com or contact us at:
Uni-Trend US
2692 Gravel Drive
Fort Worth, TX 76118
United States