UNI-T The Foundational Bench Bundle Series
I discovered 1% error in voltage. No good manual. The arbitrary wave editor gives an error when I try to save a wave to my computer. The user interface is poor from a design perspective. Again, do not buy it!!!!!!!!!!!
Update: I got help from David from UNI-Trend team. It was helpful because I was able to solve the problem regarding the saving of arbirtrary waveforms to my computer. I really appreciate that. Now I can design complex waveforms in Excel or Python and convert from acsv file to the native format of the generator and download this waveform to the genarator. Thank you again! Not many manufacturers give you an answer bur UNI-T did!!!
All: the manaul is in the program saved path for the device manager sw. The UTg932 manual is on our website.
The arbeditor defaults to E: drive save path. You need to change the path to desire location before trying to save.
This was the fix to Mr Torres problem. We hope we helped him and everyone else.
Please reach out to me directly if any issues. David.lachance@uni-trendus.com
The unit itself is very good, but doesn't come with documents or a user manual. The tiny pamphlet says for you to go on the Uni-T website, which at the time of this review, isn't working. You get the main page but no links are working at all. The site doesn't even mention the UTG932E as existing. No contact information is on the website either. Very frustrated.
UPDATE! Uni-T reached out to me with useful links so I could register my unit and get the manual. Very nice and very helpful.
The website I went to was the one printed on the leaflet included with the generator. Something isn't right with it.
Very satisfied now!
Hello Tom,
Thank you for your thoughtful review. Due to printing and mailing costs, the company has, like many others, gone mostly paperless.
I am not sure which website you are referring to. You ordered from the US website, so that 'site' certainly mentions the product and we have our phone number at the top and bottom of every page. If you are referring to the HQ website (https://instruments.uni-trend.com/products/waveform-generators/UTG900E) there is alist of models in the UTG900E series on that page. There is also a link on that page to Manual, which will have to user manual, datasheet and other documents. The same is true for the webpage on the US website (which has pages for every product, not combo, like the HQ site): https://uni-trendus.com/collections/utg900e/products/utg932e-30mhz-2ch-classic-series-arbitrary-waveform-generator. Our page has a Documents tab, which will link you to the same resouces as on the HQ site.
We are sorry you were frustrated. We appreciate the user feedback. We would like to know a little more, so please feel free to write us back or call to review what happened and how we can improve.
Regards,
Your Friends at UNI-T